1. Purpose of the rental, conclusion of the contract, payment conditions
The rental property may only be used for private holidays. Any commercial or other use is prohibited.
With his signature, the tenant confirms that he is legally competent (but at least 18 years old) according to the law of his country of residence and can enter into legally valid contracts. The down payment, final payment and any deposit are recorded in the contract. The contract between the tenant and the landlord is concluded when the contract signed by the tenant has been received by the landlord by the date stated in the contract. The transfer costs are borne by the tenant ("OUR payment").
If the signed contract does not reach the landlord by the agreed date, the landlord can rent the property to someone else without further notice and without being liable for compensation. If the down payment, the remaining amount and/or the deposit do not reach the landlord by the agreed date, the landlord can rent the property to someone else after a short grace period has elapsed without success without being liable for compensation; he can also insist on the contract being fulfilled and demand the cancellation costs in accordance with section 8. The landlord will inform the tenant immediately. If a credit card payment is not honored or is revoked, this is considered a cancellation of the rental agreement and the conditions "Cancellation and early return of the rental property" section 8 apply. The tenant acknowledges that the property may only be occupied by the persons named in the contract. Subletting, assignment of the rent or transfer of the rental property to housemates other than those named in the contract are excluded (see also section 8).
2. Additional costs
The additional costs (such as electricity, gas, heating, etc.) are included in the rental price, unless they are expressly stated in the contract. Additional costs not included in the rental price will be billed at the end of the rental period and must be paid in cash in CHF before departure. Charges such as tourist taxes are generally not included in the rental price.
3. Deposit
The landlord can demand a deposit. This is stated in the contract. The deposit is used to cover, among other things, additional and (subsequent) cleaning costs as well as damages/claims for damages, etc. The deposit is settled at the end of the rental agreement. If the amount to be covered by the deposit cannot yet be determined at this point or if the tenant refuses to pay it, the landlord or the key holder on behalf of the landlord can retain the deposit in whole or in part. In this case, as soon as the amount has been definitively determined, the landlord will issue a statement to the tenant and pay/transfer any balance in favor of the tenant, with the costs of the transfer being borne by the tenant. A balance in favor of the landlord must be paid within 10 days of receiving the statement (the entire transfer costs are borne by the tenant, "OUR payment"). The landlord's claim is not limited to the amount of the deposit.
4. Arrival, handover of the rental property; complaints
The rental property will be handed over to the tenant in a clean and contractually agreed condition. If there are any defects or the inventory is incomplete upon handover, the tenant must immediately notify the key holder/landlord. Otherwise, it will be assumed that the rental property was handed over in perfect condition.
If the tenant takes over the property late or does not take it over at all, the entire rental price remains due. The tenant is responsible for arriving on time. Any obstacles to arrival (such as traffic congestion, closed roads, etc.) are his responsibility. When arriving from abroad, the tenant is responsible for finding out about the entry requirements for Switzerland in good time.
The landlord or key holder is entitled to request an ID card from the persons to verify their identity. Persons who are not named in the rental agreement may be turned away. The rent remains due in full.
5. Housemates and guests
The tenant is responsible for ensuring that the housemates, including guests, comply with the obligations of this contract
6. Careful use
The rental property may only be occupied by the number of people listed in the contract (including children under 16 years old). Pets (including dogs, cats, birds, reptiles, rats, ferrets, guinea pigs, hamsters, etc.) are not allowed unless explicitly agreed upon with the landlord.
The tenant agrees to use the rental property with care, to adhere to the house rules, and to be considerate of other residents and neighbors. In the event of any damages, the landlord/keyholder must be informed immediately.
Assignment of the rental, subletting, or otherwise allowing use by persons not listed in the rental contract is not permitted (see also item 8).
If the tenant, household members, or guests seriously violate the obligations of careful use, or if the property is occupied by more than the contractually agreed number of people, the landlord/keyholder may terminate the contract immediately and without compensation after an unsuccessful written warning. In this case, the rent remains due. Further claims for damages are reserved.
7. Return of the Rental Property
The rental property must be returned on time and in a tidy condition, including all inventory. The property must be cleaned before returning it, unless otherwise explicitly agreed with the landlord. If the final cleaning is included in the rental price or has been separately agreed upon, the tenant is still responsible for cleaning the kitchen area, including dishes, cutlery, and refrigerator. If the property is returned in an uncleaned or insufficiently cleaned state, the landlord may arrange for cleaning at the tenant’s expense.
The tenant is liable for damages to the furnishings and any missing inventory.
8. Cancellation and Early Return of the Rental Property
The tenant may withdraw from the contract at any time under the following conditions:
- up to 42 days before arrival: CHF 100.— processing fee
- 41 to 10 days before arrival: 50% of the rental price
- 9 to 0 days before arrival, no-show: 80% of the rental price
The relevant factor for calculating the cancellation fee is the receipt of the notification by the landlord or booking office during regular business hours between 9:00 a.m. and 5:00 p.m. (if received on a Saturday, Sunday, or holiday, the next business day applies; the holiday regulations and time zone of the landlord's or booking office's location are decisive). This rule also applies to notifications by email, SMS, internet, fax, etc., or messages left on an answering machine. The tenant has the right to prove that the cancellation has caused the landlord a lesser loss.
Replacement Tenant: The tenant has the right to propose a replacement tenant. This person must be reasonable and creditworthy for the landlord. The landlord must explicitly agree to the replacement tenant. The replacement tenant enters into the contract under the existing terms. Both the tenant and replacement tenant are jointly liable for the rent.
In the event of early return of the rental property or termination of the rental period, the full rent remains due. The tenant has the right to prove that the landlord was able to re-rent the property or achieved savings.
The landlord is not obligated to actively seek a replacement tenant in the event of a rental contract cancellation, early return of the rental property, or termination of the rental period.
9. Force majeure, unforeseeable or unavoidable circumstances, etc.
If force majeure (environmental disasters, natural forces, etc.), government actions, or unforeseeable or unavoidable events prevent the rental or its continuation, the landlord is entitled (but not obligated) to offer the tenant an equivalent replacement property, excluding claims for compensation. If the service cannot be provided or only partially, the amount paid or the corresponding share for services not rendered will be refunded, excluding further claims.
10. Tenant's liability
The tenant is liable for all damage caused by him or his housemates, including guests; fault is presumed. If damage is discovered after the rental property has been returned, the tenant is also liable for this, provided the landlord can prove that the tenant (or his housemates or guests) caused the damage.
11. Liability of the landlord
The landlord is responsible for a proper reservation and the contractual fulfillment of the contract. The landlord's liability is excluded to the extent permitted by law. In particular, liability is excluded for actions and omissions on the part of the tenant (including housemates and guests), unforeseeable or unavoidable omissions of third parties, force majeure or events which the landlord, key holder, agent or other persons called in by the landlord could not foresee or avert despite exercising due care. Descriptions of infrastructure and tourist facilities such as sports facilities, swimming pools, tennis courts, public transport, mountain railways, slopes, shop opening times, etc. are for information purposes only and do not bind the landlord under any legal title.
12. Data Protection
The landlord is subject to Swiss data protection law and processes the data in accordance with these regulations. The landlord will process the data transmitted to him in accordance with the legal requirements (or have it processed by a third party company if necessary) and, if necessary, transmit it to the key holder, etc. so that the contract can be correctly fulfilled. In accordance with local law, the landlord and/or key holder may be obliged to register the tenant and his housemates with local authorities. The landlord reserves the right, in order to pursue legitimate interests or in the event of suspicion of a criminal offense, to transmit the data of the tenant or housemates and guests to the relevant authorities or to commission third parties to enforce his rights.
The landlord can inform the tenant about his offers in the future. If the tenant does not want to receive this service, he can contact the landlord directly. The respective information will contain a corresponding note about cancelling this service.
If you have any questions about data protection, please contact the landlord directly.
13. Applicable law and place of jurisdiction
Only Swiss law is applicable. The exclusive place of jurisdiction is agreed to be the location of the rental property. Mandatory legal provisions that cannot be contractually modified remain reserved.